Where Customers Come First

Our commitment to Customer Service Excellence
– We are always putting our customers first
– We provide well trained and easily identifiable staff
– We provide accurate and up to date customer information
– We are open and available to customers until the advertised closing time
– We are committed to continually improving our service

Our commitment to Customer Service Excellence
– We recognise and respond to our customers’ individual needs
– We endeavour to provide customers with the assistance they need to access our services and make their visit special

– We are committed to learn from our customer’s comments and improve our service as a result

– Providing us with all the information we need to help you
– Asking us if you are unsure of anything
– Informing us if you have any special needs
– Telling us how we can improve our service

Write to:
Suzy Wood, Centre Director,
Centre Court Shopping Centre,
Management Office,
4 Queens Road,
Wimbledon SW19 8YA

Phone: 020 8944 8323

or Email: comments@centrecourtshopping.co.uk
Use our Suggestion Box at the Information Desk on the upper shopping level or submit your

Suggestions online www.centrecourtshopping.co.uk